What is supplied with each order?
One gram of powder in a sealed screw-cap vial, inside a resealable, light-blocking foil pouch printed with the lot code and expiry, plus a quick-start card.
Are these the same ingredients used in commercial skincare?
Yes. Copper Tripeptide-1 (GHK‑Cu), Copper Tripeptide-3 (AHK‑Cu) and Acetyl Octapeptide-3 (SNAP‑8) are the INCI names that appear on finished-product labels. We supply the raw powder, HPLC-tested to 99%+ purity, with the certificate for every lot.
Do I need formulation experience?
No. Dissolve the powder in distilled water to make a stock solution, then add half a teaspoon of that stock to 100 g of a serum, cream or lotion. The steps are printed on the back of every pouch.
How much finished product does one gram make?
At the standard use level, 1 g of GHK‑Cu or AHK‑Cu makes approximately 800 g of finished product, and 1 g of SNAP‑8 approximately 4 kg.
Why has my copper-peptide preparation turned purple or brown?
A color change usually indicates a pH outside roughly 5–7, exposure to heat, or contact with vitamin C, EDTA or metal utensils. Prepare a fresh batch at the correct pH and add the peptide last, below 104°F (40°C).
How should the products be stored?
Keep unopened powder cool, dry and away from light. Keep stock solution sealed and refrigerated below 39°F (4°C), and use it within 30 days.
Is every lot tested?
Yes. Every lot ships with a Certificate of Analysis showing HPLC purity, identity and, for the copper peptides, heavy-metal and microbiological results. Enter the lot code printed on your pouch at velunelabs.com/coa to download it.
How much is shipping, and when will it arrive?
Shipping is a flat $5.95 by tracked USPS Ground Advantage, and free on orders over $75. We ship within the United States within two business days, and most orders arrive in 3–6 business days.
What is your returns policy?
Unopened, sealed vials can be returned within 30 days of delivery for a full refund of the product price. If anything arrives damaged or incorrect, email us within 14 days and we will replace it free of charge.